Mockup built for Oliphant's Appliance Service of Richmond. The phone number, address, stock list and prices on this page are placeholders.

Coil & Drum ApplianceRichmond, Missouri · since 1994

(816) 555-0168

Three businesses under one roof, which is why people who have used one of them are often surprised by the other two. We fix appliances, we sell used ones with a warranty, and we sell furniture.

In-home repair

Washers, dryers, refrigerators, ranges, dishwashers and freezers. Most calls are scheduled within two working days.

Used appliances

Reconditioned and tested, sold with a 90 day parts and labor warranty. Delivery and haul-away of the old unit available.

Furniture

New living room, bedroom and dining, ordered from the floor. Delivered inside the house and set up, not left in the driveway.

What usually goes wrong, and roughly what it costs

Every one of these is a real diagnosis, not a category. Parts prices move, so treat the figures as a range rather than a quote, and ask on the phone if the number matters before we come out.

Dryer, no heat
Tumbles fine, clothes come out damp. Usually a thermal fuse or a heating element, and a blocked vent is what killed it.
$140 to $220 fitted
Washer will not drain
Stops mid cycle with water in the drum. Pump, or a sock in the pump. Front loaders more often than top.
$165 to $280 fitted
Fridge warm, freezer cold
The single most common call we take. Evaporator fan or a defrost failure icing over the coil. Rarely the compressor.
$180 to $340 fitted
Ice maker stopped
Water valve, fill tube frozen, or the module. Worth fixing on a good fridge, rarely worth it on a cheap one.
$150 to $260 fitted
Oven will not hold temperature
Bakes unevenly or runs hot. Igniter on gas, bake element or sensor on electric.
$155 to $290 fitted
Dishwasher leaves grit
Chopper, spray arm or the filter nobody knew was there. Sometimes it is the detergent and we will tell you so.
$120 to $240 fitted

The trip charge, plainly

This is the question that decides which shop gets called, so it is not going to be buried.

Labor rates. Parts are billed at cost plus twenty percent and shown on the invoice.
CallChargeApplies to the repair?
Richmond and inside 10 miles$65Yes, in full
10 to 25 miles$85Yes, in full
25 to 40 miles$110Half
You bring it to the shopNo chargeDiagnosis is free
Second visit for an ordered partNo chargeNever billed twice
Saturday or after 5pmAdd $45Yes, in full

Brands we hold parts for

Holding a part and being able to order one are different things, and the difference is a week.

On the shelf: Whirlpool, Maytag, Amana, Kenmore, GE, Hotpoint, Frigidaire, Roper, Estate, Admiral, Magic Chef, Speed Queen. Ordered, three to seven days: LG, Samsung, Bosch, KitchenAid, Electrolux, Fisher & Paykel. We will not take on: built-in Sub-Zero and Viking, and any sealed system refrigerant work on a unit under warranty, because the manufacturer's own tech has to do it or you lose the coverage.

On the used floor this week

Everything here has been run through a full cycle in the shop and carries a 90 day warranty on parts and labor. Stock moves, so call before driving out.

Floor stock as of 24 July 2026. Delivery inside 15 miles is $45, and we haul the old one away for free when we deliver.

Furniture

Sofas, recliners, bedroom sets, dining sets and mattresses, ordered off the floor and delivered inside the house. Financing is available through the store and the terms are explained in writing before anything is signed.

Photograph to be takenThe furniture half of the showroom shot from the doorway, wide enough to show it is a real floor and not a catalog page. Daylight from the front windows, no flash, people out of frame.

Where we come

Richmond, Lexington, Orrick, Hardin, Henrietta, Camden, Rayville, Excelsior Springs and Lawson, and out to Carrollton on a Wednesday.

Open 8 to 5 Monday through Friday and 8 to noon on Saturday. Somebody answers the phone during those hours rather than a machine, and if the phone rings out it means both trucks are on a call, so try again in ten minutes.